Official Factory Warranty Documentation

Warranty Coverage & Policy

At Livepurefilters.net, we stand behind the core components of our Reverse Osmosis systems engineered with food-grade virgin materials and pure copper pumps.

Genuine Quality Commitment

This warranty policy applies to all systems and genuine replacement parts purchased directly through Livepurefilters.net, our Abid Market Lahore flagship branch (85 Temple Road), or our verified WhatsApp dispatch line (+92 336 4082141).

Core Component Coverage

Our warranty covers mechanical manufacturing defects from the official date of delivery:

Component	Warranty Period	Scope of Coverage
RO Booster Pump (Pure Copper)	6 Months	Manufacturing defects & pressure loss
RO Water Pressure Storage Tank	12 Months	Diaphragm integrity & container seal

Note: Warranty coverage begins from the date of physical delivery to the customer. This covers factory manufacturing defects but does not apply to damage caused by improper local plumbing installation, external physical drop/impact, or operating outside recommended water pressure/salinity parameters.

Non-Warranty Items (Electrical Components)

To keep consumer pricing accessible and because municipal grid supplies frequently fluctuate, the following electrical parts are outside warranty scope:

Power Adaptors & SMPS Transformers

Vulnerable to high-voltage surges, earthing faults, and load-shedding spikes.

UV Filtration Lamps & Ballasts

Filament life is subject to operational hours, heat dissipation, and switching frequency.

Auto Shut-Off Solenoid Valves

Sensitive electro-magnetic components susceptible to voltage variances.

External Wiring & Wall Plugs

Subject to local building electrical sockets and mechanical strain.

Recommended Protection Tip

We strongly advise connecting your LivePure RO system via a certified surge protector / voltage stabilizer plug to shield electronics from municipal power fluctuations.

What Voids or Excludes Coverage

Consumable Filter Cartridges: Sediment PP, GAC Carbon, CTO Block, RO Membrane, Post-Carbon, and Alkaline filters are consumables whose lifespans depend on source water TDS and sediment load.
Unauthorized Modifications: Modifications made by third-party non-authorized technicians or non-genuine LivePure replacement parts.
Physical Damage & Freezing: Drops, cracked housings from overtightening, freezing temperatures, or fire exposure.